Robert Richardson

18:55 07 Nov 19

Thanks Anchal. I was dubious initially but shouldn't have been. Service was excellent. Very responsive and kept me updated at all times. They even went the extra mile to ensure that my shoes arrived back in time for my holiday. Many thanks Shoe Spa. I will be using you again 😀

sami khan

12:01 07 Nov 19

EDIT: After posting my review, I was contacted by a member of the team who very quickly offered to redo my shoes free of cost. Whilst it took some time to complete the restoration, they look almost like the day I bought them. This was the quality I was expecting from the company the first time, but they definitely delivered the second time around. The difference is really day and night. I am upping my score from 3 stars to four stars. The only reasons I can't give them 5 stars is due to them falling on their promise of quality the first time around. This being said, seeing the quality the second time around, I can definitely recommend.I sent a pair of Saint Laurent shoes to Shoespa for a full restoration. They have done a decent job of it, the paint looks fresh, the leather looks more supple and the shoe overall does look newer. However, there were a few things that I am disappointed with. At the shop they said my laces would be cleaned, however, they clearly haven’t. The paint has caked up a little between the uppers and the midsoles which makes it look a bit tacky. Finally I left the shoes touching over night and part of the paint literally ripped off into the other shoe. If these few QC issues were sorted out I could definitely recommend taking your shoes here

Matty Bhartamps

22:17 06 Nov 19

I have a bit unusual request, as these flip-flops are not very expensive, but have sentimental value to me. They have made a bold promise so I was really looking forward to the outcome (and it took a while). And guess what, they have restored them perfectly and I can use them on my next holiday trip again. I appreciate when people go a bit beyond the usual and try to help with what's required. Thank you!

Alex Boldwing

09:54 22 Oct 19

My suede trainers were perfectly restored by Shoe Spa, they not only did the professional deep clean but also restored the suede and the colour. They look almost like brand new now, I'm really positively surprised with the outcome. Plus very friendly and helpful staff working there, nice to come and have a chat. Highly recommended!

Ken Forrester

13:50 09 Oct 19

Excellent Customer ServiceInitially due to a communication mishap I was not originally pleased with the shoes. The management contact me and arranged to collect my shoes and duly did a first class repair on my Gucci loafers. I thank both the management for stepping in and sorting and to the craftsmen who did a superb job on my shoes. Cannot praise these guys highly enough.

Sophia Velada

22:00 19 Sep 19

They saved my Dior purse and it's basically almost like new. Excellent communication and customer service, very helpful staff in the shop, highly recommended. If you have more expensive items and you need trusted experts to take a good care of them, go to Shoe Spa!

Anna Pellington

06:44 11 Sep 19

I take every leather item here. My work handbag that’s old but genuine leather with the broken zipper, my designer boots that are too tight for my ankles, my husband’s dress shoes that need to be restored and resoled. It’s all amazing each and every time. The work is amazing, and their services are great!

Karoline Parts

11:04 25 Aug 19

Love this place as the staff is chill and professional at the same time. I had a pretty bad experience somewhere else before coming to these guys and they assisted me with respect and professionalism. They have restored my damaged heel which is now as good as new. I'm definitely coming back here with other shoes. Thank you so much for literally saving my precious items.

Deborah Mash

19:40 21 Aug 19

I regularly use Shoe Spa for many of my shoes, bags and other leather items repair. My friend recommended Shoe Spa to me a year ago and I now can’t live without them! I wear my favourite items all the time and they wear so quickly, especially given the busy life in London. Hence for me, Shoe Spa is a life-saver. What a wonderful concept, I am there so often they offer me a coffee each time I'm nearby :) The team is also so professional and friendly, and recently we have been exploring custom-made items! I've decided to entrust them the custom project of my favourite leather jacket and boots (to form a set) to add it a bit more edge for the autumn. I can’t wait to see the end result of this new experiment! I recommend Shoe Spa to everyone without hesitation. If you need any professional work to be done on your shoes or handbag, don’t wait, get in touch with them!

Teresa Biggs

18:06 19 Aug 19

I have had two pair of vintage shoes restored, and couldn’t be more pleased. They respond very quickly to emails, and arranged collection and delivery, completed the work as arranged. I have no hesitation in recommending this company based on my experience with them. Thank you Shoe Spa.

Cous Cous

21:50 18 Aug 19

I've just picked up my Alexander McQueen trainers and I'm more than happy with the end result! I've only asked for the basic cleaning outside, as they are still fine and they don't need the full restoration yet. They now look really great, especially the suede part I was worried about looks amazing. They managed to refresh the suede and also enhance the colour, I'm so happy. I will be a regular customer and I can highly recommend this professional and friendly service!

Andrew Wright

18:15 12 Aug 19

These guys are highly skilled artisans of the highest order. They have fixed a worn leather designer backpack of mine with such attention to detail that no one, not even I, would know it's over 20 years old! My shoes needed new rubber soles. They not only repaired them but cleaned them such that they looked new. Run - don't walk - to this high tech shop. In addition to the high quality of their work, they are very kind and decent. Prices are reasonable for level and quality of work. I am really looking around to bring more items to Shoe Spa!

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