Order details

The store address and opening hours

Shoe Spa / Bag Spa, 80 Caledonian Road, N1 9DN, London
• Monday – Friday from 11 am to 7 pm
• Saturday from 12 pm to 4 pm


How to proceed with the order

No order booking is required. You can send your items to us. Please include all your address, contact details and the service required in the parcel, as well as the indicative current value of your items (for insurance purposes).

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We can also arrange pickup and delivery by DPD free of charge (details below).


DPD collection

– Kindly please advise (via email) the address, date, your phone number, and a 5-hour time slot when the courier can come and pick the parcel up (Mon – Fri 9am – 6pm)
– In case of a business address, kindly please add the company name and detailed instructions for the courier how to locate the parcel
– Please pack your items safely in the box (or bag) and include your own details inside

– Please add our company details on top, just in case (Shoe Spa, 80 Caledonian Road, N1 9DN, London)

– Please let us know the indicative current value of your items (for insurance purposes)

– We offer a standard insurance (£500 coverage). If you would like additional insurance with £5,000 coverage (provided by DPD) the cost is £7 each way (for collection and for return delivery), hence £14 combined.


Payment

Once we receive your items we review them and provide you with our services confirmation and an order number.

You can pay remotely using the following bank details. Please use your order number as a payment reference:


PAYMENT DETAILS
Company name: White Citadel Business Consulting Ltd (or as many characters as the banking system allows)
Account: 51680947
Sort code: 04-00-75

 

Please note we ask for the payment upfront, as this way our services are being insured. We currently accept cards and cash in-store only.